Frequently Asked Questions
 
What are your freight charges?

Freight is charged based on the weight and dimensions of the product. The shopping cart will determine your cost.

What is your Return Policy?

Where products are proved to be faulty (not applicable if damaged in transit), we are happy to exchange or give a full refund for that product.

Please note that due to health regulations we cannot accept returns on hosiery or underwear.

Return Policy Conditions:
  • Products can be returned if they are found to be faulty
  • Products can be returned if the incorrect item has been ordered
  • Products must be returned in the original packaging
  • Products must be returned within 7 days of invoice date
  • You must aquire a Return Authorization Number (RAN) from Centrestage Dancewear (request by email or telephone)
  • All shipping costs are the responsibility of the customer and are not refundable
  • We are not responsible for lost or stolen returns. We suggest insuring your return item or ship via a carrier with tracking capability
  • We accept no responsibility for damages of goods in transit

PLEASE SHIP ALL RETURNS TO: Shop 3, No. 35 Monaro Street. Seven Hills NSW 2147

Do you have layby facilities?

Centrestage is pleased to advise we do have layby facilities available in our retail premises at Seven Hills.

Do you sell dance constumes?

We do not have facilities to custom make costumes. We do however stock matching leotards, shorts, tops and skirts which can be enhanced by sequins and trims, also available in our shop.

We also have access to childrens tutus and practise half tutus.

Do you have second hand stock?

We do not stock second hand stock but we do hold budget-priced shoes and stockings.
 
Do you stock childrens dancewear?

Most of our lines cater to children and adults of all ages and sizes.

How do I know what size to buy?

Unfortunately all brands and styles differ in their sizing and therefore it is difficult to advise. Most products on our website are available to try on in our store.

Do you sell wholesale?

We do not sell wholesale but we do offer discounts for bulk purchases. Please email us a request if you would like to take advantage of this.
 
Do you discount for bulk purchases?
We do give discounts for purchases of more than 10 of the same item. Please email us a request if you would like to take advantage of this.
 
Do you have a loyalty scheme?

We are currently developing a loyalty scheme in our shop. This will give benefits to those customers who frequently support our retail premises at Seven Hills.

Do you sell dance shoes?

Yes. Our range includes ballet, tap, jazz, stage, Irish, Scottish, physical culture, contemporary. Brands include Bloch, Capezio, Energetiks, Sansha, Paul Wright, Pacelli and more.

Do you stock Australian made products?
 
We are an Australian owned business and where possible we try to stock Australian owned and or manufactured products. Due to the wide range of requirements by dancers it is also necessary for us to purchase outside of Australia.